- Shipping & Returns
Shipping & Returns
Only from €7 for delivery of the order to any country in the World!
Shipping prices are flexable and depend on the weight of all items in your order:
Approximate weight of The Mountain T-shirt - 0.24kg
Approximate weight of The Mountain Hoodie - 0,63kg
|less than 0.25 kg||- 7€|
|0.25 - 0.5 kg||- 10€|
|0.5 - 1 kg||- 16€|
|1 - 2 kg||- 24€|
|over 2 kg||- 30€|
Which means, if you order:
1 t-shirt - you ought to pay €7 1 hoodie - €16 or 1 t-shirt & 1 hoodie - €16
2 t-shirts - €10 2 hoodies - €24 or 2 t-shirts & 2 hoodies - €24
3 t-shirts - €16 3 hoodies - €30 or 3 t-shirts & 3 hoodies - €30
But if you look at our Discount Program we are sure you will be surprised :)
- The shipping cost will be automaticaly calculated at checkout.
- You can view your current shipping costs at any time by selecting the required destination on the checkout page.
- All orders will be dispatched by international mail to your address in your country.
- Dispatch times will depending on what you have ordered. Usually we ship orders on the next work day, but in some cases this will take up 7 days.
- In some countries a customs charge may be incurred, so please check your country policy and tariffs. Customers are responsible for paying any additional fees incurred upon arrival.
- You can track your order by logging in to your account if you have one.
- Time for orders is usually 7 to 14 days.
- Please be advised that delivery of your order can sometimes take longer than advertised. Delivery can be delayed during peak holiday seasons.
Returns & Exchanges
- You may return items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
- All items MUST be returned to us in the exact same condition you received them. They must be unworn, unwashed, and in their original packaging.
- T-Shirt returns will not be refunded if they have been worn (other than trying them on), washed, smell of perfume or deodorant, cigarettes, are covered in hair, or any reason that will deem them unfit for resale. Please take great care in trying on the garment and be sure to repack it and store it safely until it can be returned.
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Post Office Returns
- Parcels that postman have attempted to deliver while a customer was not available are held at the customer's local sorting office for 10 working days. If the parcel has not been collected within this time, or another delivery arranged, the order will be returned to us.
- Customers are responsible for any additional postage fees if we have to resend the order having been returned to us.
- Should you not receive your order within 14 working days AFTER receiving a dispatch email from us either contact us or check at your local sorting office.